ONLINE PRIVACY POLICY

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, phone number, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you verbally provide us information with your consent, or you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, phone number and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our agreements, terms & conditions, policies, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at accounting@cnsenviro.com or send us mail to: 208 Newtown Road, Plainview, NY 11803.

SMS (Texting) Policy

Collection of Phone Numbers

We collect your phone number(s) only when you voluntarily provide them to us, like during transactions, inquiries, or when you sign up for our promotional messages. You can opt in to receive these SMS messages by verbally agreeing when you book over the phone with us, or in the checkout by checking your SMS sign-up and providing your phone number.

Use of Phone Numbers For SMS

Your phone number(s) are primarily used so we can communicate with you on classes you booked with us, classes you told us you were interested in and requested a follow-up from us, to send you invoices or payment links, or to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, discounts, or any updates that we think may interest you. We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy. We use both WIX and Ring Central to send all SMS communications to users who have opted in. Please view their privacy policies at https://www.wix.com/about/privacy and https://www.ringcentral.com/legal/last-update-march-11-2024/privacy-notice.html.

Opting Out of Marketing Messages

If at any time you wish to stop receiving marketing SMS from us, you can opt out by

-Texting STOP to opt-out

-Texting UNSUBSCRIBE to opt-out

-Texting CANCEL to opt-out

-Texting QUIT to opt-out

Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

Privacy of Phone Numbers

Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party. The information you provide to CNS is not, and will never be sold to any third-party. CNS will not disclosure your personal information to any party with exception to the federal, state and/or local agency to which your training course is regulated by, and of which we are required to provide such information to.

Access to Promotions and Discounts

You do not need to sign up for SMS Messages to receive information about current promotions. You can also sign up for Email Messages. Codes and promotions are available for a limited time and may be changed or removed at any time.

Changes to This Policy

We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site. If you have any questions or concerns about this policy, please contact us at (516) 932-3228.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at accounting@cnsenviro.com or send us mail to: 208 Newtown Road, Plainview, NY 11803.